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Analysis by players – merry xmas slot machine
The player from Germany had educated a problem with LunaSlots in which their winnings out of a totally free Revolves give weren’t reflected inside their account. The fresh casino’s customer support got incapable of render a clear explanation, indicating the situation might have been on account of “emergency maintenance”. Although not, soon after the player had contacted united states, the brand new winnings was credited so you can his account. The player got affirmed the brand new resolution of one’s topic, and we had next marked the newest complaint as the ‘resolved’. Which was a repeated trouble with casinos in identical group, in addition to LuckyLouis Gambling establishment. She got advised by Problems Group to make contact with their percentage vendor, but she got insisted your topic are to the casino’s top.
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Although not, the challenge try recognized as a technical glitch on the casino’s avoid, where one of the data files wasn’t obvious. The problem had as merry xmas slot machine the become fixed, plus the player’s account turned fully functional. We’d next noted the newest complaint while the ‘resolved’ within our system. The ball player away from Germany has problems finding their fund. The ball player from Germany knowledgeable problems withdrawing his finance because of limited method of getting fee actions.
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